Built for the Security Requirements of Financial Institutions
OUR SECURITY PHILOSOPHY
Three Pillars
Our security philosophy rests on three pillars
Data Governance
Member data is processed and returned. It never permanently leaves your environment, and is never shared with third parties.
Access Control
Role-based permissions, mandatory MFA, and immutable audit logs at every layer. No Tudovu staff have standing access to member data outside of a defined, authorized engagement.
Compliance Readiness
Built around GLBA requirements with NCUA examination documentation available. SOC 2 Type II certification is in progress. Controls are in place, formal audit is underway.
How Member Data Moves
Our approach to automation is built on a foundation of core beliefs that guarantee your success. Discover the essential features included in every partnership.
- Ingest: Member data is pulled from your core, LOS, and digital systems via encrypted connections.
- Process: Our decision layer scores every member for churn risk, cross-sell readiness, and relationship value within your dedicated processing environment.
- Return: Scored outputs are delivered to your CRM, contact center, or dashboard. Source data is purged upon job completion.
- Zero retention: We don't store your members' data. You remain the data controller at all times.
Dedicated Account Manager
A single point of contact for seamless communication and personalized support.
Regular Performance Reviews
Ongoing analysis and reporting to ensure optimal automation efficiency.
Security & Compliance Assurance
Solutions engineered with industry-leading security protocols and regulatory adherence.
Scalable Architecture
Automation frameworks designed to grow and adapt with your business demands.
Post-Implementation Training
Empowering your team with the knowledge to manage and leverage new automated processes.
Trusted by 600+ Clients
"Optimized Workflow Automations increased our efficiency by over 90%!"
John Martin, CEO
SOC 2 Roadmap
